All guests or members entering Rock Haven must check in at the front desk, and everyone entering the facility, climbing or not, must watch our safety video and complete a Waiver and Acknowledgement of Risk. A parent or legal guardian must complete the Waiver for minors under 18 years of age.

Age Restrictions:

• Children ages 0-2 may be in the gym and must be in arms or within arm’s reach of a responsible adult at all times. NO climbing for any child age 0-2 years old.
• Children ages 3-8 years old may climb in our family area (upper boulder and corner section with slide) and must be actively supervised at all times by a responsible adult.
• Children and teens ages 9-13 years old may climb in the entire gym and must be actively supervised at all times by a responsible adult.
• Youth ages 14-17 years old may climb on their own and use fitness equipment after completing a gym orientation with a staff member. 

Parents/guardians/chaperones are responsible for the behavior of the children or youth they are supervising. Anyone not following rules may be restricted to the family area or asked to leave the gym. Exceptions to the main floor age restrictions may be made for children who are in youth programs or are current members of the gym and have completed an orientation with staff.

For Your Safety and the Safety of Others:

• NO RUNNING in the gym
• NO wrestling or roughhousing on pads
• NO gymnastics or flips
• NO walking on the pads or under the arch
• NO climbing up the slide

Failure to follow these rules or staff directions at any time may result in removal from the gym.

This list is not an exhaustive list of behaviors that may pose a risk. 

Potential Hazards: Immediately report any problems, concerns or potential hazards with walls, holds, equipment or

other in the gym to a staff member.

Always walk on the concrete, never on pads. Before starting a climb, look around and above to make sure that another

climber is not currently above you and not climbing a route that may intersect with yours.

Climbing shoes are required for climbing and must be specifically made for climbing (no tennis shoes, approach shoes, etc). Adults may walk on the pads while chaperoning a child, but NO high heels or shoes that may damage the pads.

Loose chalk is allowed in buckets. Always leave chalk bags or buckets at the edge of the pads or on the floor near the pads. Keep all personal items out of any fall zones. Use gear only in accordance with the manufacturer’s instructions.

Wear a shirt or tank top (no shirts off).

Youth must be at least 14 years old to use exercise equipment. NO children under the age of 14 allowed in the weight room or in the vicinity of exercise machines or cardio equipment at any time.

Rock Haven is not responsible for damaged, lost or stolen items. 

NO food or drinks on the pads. NO pets allowed in the gym.  

No climbing under the influence of alcohol or drugs. If you purchase alcoholic beverages at Rock Haven you agree to a

hand stamp and no climbing after consuming alcohol. 

Rock Haven reserves the right to alter its rules at any time and staff may use their discretion in determining any unsafe behaviors. Staff may remove guests or members from the facility and/or deny entry for any behavior that is considered

unsafe or inappropriate. No refund or compensation will be provided.