Your best bet is to watch our safety video and sign your waiver online, prior to coming in for your first visit. The video & waiver are HERE

Here are some hints on filling out the waiver

• If you do not fill out the waiver online, we have Ipads and a QR code to sign on your phone available in our lobby
• You must be 18 years old to sign your own waiver, or a waiver for your minor child(ren)
• Anyone under 18 must have the waiver signed by a parent or legal guardian
• EVERY PERSON entering the gym, climbing or not, will need a signed waiver on file. This includes spectators, family members, babies, every human who is coming in.
• Your waiver is good for one whole year from the date of signing

Yes, we have some age limits in place to help everyone, from little climbers to adults, have the best experience and reduce risks.

• Ages 0 – 2: These little ones may be in the gym but must be at arms-length at all times. No climbing for them just yet.
• Ages 3 – 8: These young climbers have the full use of our family climbing area, including the giant Shipwreck boulder and the back kid terrain with slide. 
• Ages 9 – 13: At this age, climbers may climb in all areas of the gym. No exercise equipment or weights, though, and a responsible adult must stay in the gym while they climb.
• Ages 14 and up: may climb in all areas, may use the weight room and cardio machines. A bouldering orientation or participation in our programs is required before they can climb in the gym without an adult staying on site.

No, just come on in any time we are open. Many people start off climbing with a day pass, which is good for the whole day from the time of purchase through close. With a day pass, you may also leave and come back, for example if you want to get lunch or dinner at one of the great restaurants or food carts nearby.

Yes, you will need climbing shoes that are designed for rock climbing. No sneakers, Crocs, stocking feet or other footwear. If you do not currently own climbing shoes we are happy to rent a pair to you.

We sell climbing shoes in the gym, too! We can help you find the right size to buy if you’re ready to take that next step.

 If this is the case, please stop by our front desk, call us at 503-512-5511 or email us at info@rockhavenclimbing.com 

We are always here to help, because we believe that everyone climbs, they maybe just haven’t climbed yet!